mandiri88 Privacy Policy

This page describes what we collect when you use e-wallet88 and how we keep that data protected. We take your privacy seriously. We collect only the information necessary to operate our service, verify your account, process payments, and comply with applicable regulations.

Our data practices are transparent. We explain what we collect, why we collect it, how long we store it, and who may access it. We do not sell your personal data to unrelated third parties. We encrypt sensitive information and restrict access to authorized personnel only.

If you have questions about your data or how we handle it, contact our privacy team through the channels listed at the end of this policy.

What We Collect on mandiri88

Account Registration Data

When you create a e-wallet88 account, we collect your email address, username, password, and basic profile information. We use your email to send account notifications, reset your password if needed, and communicate about updates to our service. Your password is encrypted using industry-standard hashing; we do not store it in plain text and cannot retrieve it if you forget it.

We store registration data for as long as your account exists. If you delete your account, we retain certain data (such as transaction records) only as required by law or for fraud prevention.

Identity Verification and KYC Data

Before your first withdrawal from mobile banking88, we require identity verification. We collect a government-issued ID (such as a passport or national identity card) and proof of address (such as a utility bill or bank statement). We use this data to confirm your identity, prevent fraud, and comply with anti-money-laundering regulations in our jurisdiction.

We store identity documents securely for the period required by law. We do not retain documents longer than necessary. We do not use your ID or address for any purpose beyond account verification and regulatory compliance. We do not sell or share this information with third parties except where required by law enforcement or regulatory authorities.

Payment Data

We collect information about your deposits and withdrawals. For deposits, we record the payment method (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), the amount, and the timestamp. For withdrawals, we record the destination payment account, the amount, and the timestamp. We use this data to confirm payments, prevent fraud, and maintain transaction history for your account.

We do not store full payment card numbers or bank account details on our servers. For bank transfers, we store only the last four digits of your account number and the bank name. For mobile wallets, we store only a transaction reference, not your wallet credentials. Payment processors (mobile banking, local payment, online payment, e-wallet, and wallet providers) handle the secure storage of full payment details.

Gameplay and Account Activity

We record your gameplay activity on mobile banking88—which games you play, when you play, how much you bet, and the outcome of each bet. We use this data to calculate your account balance, settle disputes, detect fraud, and identify patterns of problem play. We maintain complete transaction records for at least two years so you can verify past activity.

We do not use gameplay data to manipulate outcomes or to profile you for marketing purposes. We analyze aggregate gameplay data only to improve our service quality and detect technical issues.

Email address

Used for account notifications, password reset, and service updates. We do not share your email with third parties.

Phone number

Used for account recovery and (if enabled) two-factor authentication. Optional during registration.

IP address and device info

We log your IP address, browser type, and device model for security and fraud detection. This helps us identify suspicious login attempts.

Location data

We infer your approximate location from your IP address to verify that you are in a supported jurisdiction. We do not collect precise GPS location data.

How We Use and Share Your Data

Our Use of Data

We use your data to provide mandiri88 services: account management, deposits, withdrawals, and gameplay. We use identity data to verify your eligibility and prevent fraud. We use payment data to process transactions and maintain financial records. We use gameplay data to settle bets, calculate your balance, and log your history.

We may also use your data to detect and prevent fraud, money laundering, and violation of our terms. We analyze patterns of activity to identify suspicious behavior and protect your account from compromise. If we detect fraud, we may share relevant data with law enforcement or financial authorities as required by law.

Third-Party Processors

We work with payment processors—e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking providers—to settle your deposits and withdrawals. We share only the minimum data necessary: your name, account identifier, and transaction amount. Each processor has their own privacy policy and data security practices.

We may also use cloud infrastructure providers to store and back up your data. These providers operate under strict data protection agreements and are not permitted to use your data for their own purposes. We do not share gameplay data or identity documents with cloud providers beyond what is necessary for secure storage and backup.

Legal Compliance and Disclosure

We may disclose your data if required by law, court order, or regulatory authority. We do not disclose more data than legally required. If we receive a data request from law enforcement, we will comply with the request and (where permitted) notify you of the disclosure.

We may also disclose data to prevent imminent harm, protect the security of our service, or enforce our terms. For example, if we detect fraud involving your account, we may share transaction history with payment processors to investigate the fraud.

Data Retention

We retain your account data (email, username, identity documents) for as long as your account is active. If you delete your account, we retain transaction records for the period required by law (typically two to seven years depending on the jurisdiction) for audit and fraud prevention purposes. We delete non-essential data (such as login history and device information) after one year of account inactivity.

If your account is closed due to violation of our terms or fraud, we may retain all data indefinitely for prevention of future fraud or relitigation of disputes.

Cookies and Tracking

We use cookies on local payment88 to recognize you when you log in and to remember your preferences (such as language selection). Cookies are small text files stored on your device. Session cookies expire when you close your browser; persistent cookies remain until you delete them or they expire (typically one year).

We do not use cookies for behavioral tracking or retargeting advertising. We do not share cookie data with third-party advertisers. If you disable cookies in your browser, you may not be able to log into online payment88. We recommend enabling cookies for optimal experience.

Your Data Rights on e-wallet88

You have the right to access your personal data by logging into your account. Your account dashboard shows all data we hold about you: email, identity documents (if verified), deposit and withdrawal history, and gameplay records. You can download this data at any time.

You have the right to correct inaccurate data. If your email address or registered name is incorrect, update it through your account settings. You have the right to request deletion of your data, subject to legal retention requirements. Contact our privacy team with a data deletion request; we will delete non-essential data within thirty days where possible.

Related policies

Contact Us About Your Privacy

If you have questions about your data or how we handle it, contact our privacy team. We respond to privacy inquiries within five business days. Send inquiries to the contact address listed in our legal noticeFor urgent data access or deletion requests, mark your message as urgent and we will prioritize it.

We update this privacy policy from time to time. If we make material changes, we will notify you by email or through a notice on local payment88. Your continued use of online payment88 after an update means you accept the new policy.